• General

  • What is the shelf life of cake jars?

    Cake jars have a refrigerated shelf life of approximately 7 days, and they can be stored in the freezer for up to 2 months. Following the purchase of jars, you will receive a jar care sheet for your reference.

  • What's on your menu?

    Our expertise encompasses an array of delectable delights including cake jars, cakes, cupcakes, cake pops, petite treats, pies, and beyond. Our versatility knows no bounds, and we're excited to tackle any culinary challenge that comes our way.

  • Do we offer shipping or delivery services?

    Absolutely! We offer nationwide shipping options exclusively for our treats (excluding cakes and cupcakes). For our local customers, we provide delivery within a specific radius, subject to an additional fee. If you need more information, please feel free to reach out via message, and we'll gladly furnish you with further details.

  • How to Make a Custom Order

    For custom orders, we kindly ask for a lead time of at least 7 days as a minimum. In the case of larger orders, it's advisable to provide us with a minimum of 30 days notice. In instances where orders are requested within 6 days, an expedited processing fee of $25 will apply. To initiate a custom order, please fill out our custom form inquiry. Once you submit your custom order form, we will reach out to you via email to finalize your order details and pricing. A 50% deposit will be due once your order has been finalized.

  • Do you make vegan desserts/gluten-free?

    Yes! Be sure to specify any special dietary requirements when submitting your custom order request.

  • What's the process for placing an order for jars for an event?

    To accommodate custom jar orders, we require a minimum quantity of one dozen (12) jars, all of the same flavor. Should you desire a variety of cake jar flavors in smaller quantities, we recommend making your selections during our weekly sales. For your convenience, our jars can be presented in their original jar containers or arranged in shooter cups based on your preference. You may submit a request for a custom jar order using our custom order form.

  • What's the process for ordering weekly cake jars?

    Each week you'll find a lineup of flavors designated for sale during that specific week. We rotate flavors on a weekly basis, if you do not see the one you are looking for check back at a later date. You can learn what flavors we are selling each week by signing up for our email list or following us on Instagram @sweettreatsbynauni. 

  • Do you offer refunds?

    In light of the perishable nature of our products we regrettably cannot accommodate returns or exchanges. Refunds will exclusively be granted in cases where Sweet Treats by Nauni fails to fulfill the order in its entirety. It's imperative to acknowledge that all products are considered final sale. As taste is inherently subjective, we cannot provide refunds if the client's taste preferences are not met.

    For matters pertaining to damages or issues with shipping: We kindly ask you to carefully examine your order upon receipt. Should you identify any defects, damages, or receive an incorrect item, we urge you to promptly reach out to us. This will enable us to swiftly assess the matter and rectify any discrepancies. When contacting us, please remember to attach images of the damaged item(s).

  • Do you accept rush orders?

    Rush orders are accepted, however a rush fee of $25 will be applied to orders booked within a 6-day window

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